Support Plans
Choose the support level that fits your business needs. From standard support to dedicated account management.
Standard
For small businesses and startups
- ✓ 24/7 Email Support
- ✓ Live Chat Support
- ✓ Knowledge Base Access
- ✓ 99.9% Uptime SLA
- ✓ 24-hour Response Time
- ✗ Phone Support
- ✗ Dedicated Account Manager
Most Popular
Priority
For growing businesses
- ✓ Everything in Standard
- ✓ Priority Queue
- ✓ Phone Support (business hours)
- ✓ 99.95% Uptime SLA
- ✓ 4-hour Response Time
- ✓ Quarterly Business Reviews
- ✗ Dedicated Account Manager
Enterprise
For mission-critical operations
- ✓ Everything in Priority
- ✓ Dedicated Account Manager
- ✓ 24/7 Phone Support
- ✓ 99.99% Uptime SLA
- ✓ 15-minute Response Time
- ✓ Monthly Business Reviews
- ✓ Custom Integrations
What's Included in All Plans
Documentation
Comprehensive guides and tutorials
Community Forum
Connect with other users
Status Updates
Real-time system status
Security Alerts
Proactive security notifications