Legal Information

Important legal documents and policies governing the use of ZenoCloud services.

Terms of Service

Last updated: January 2026

These Terms of Service govern your use of ZenoCloud's hosting services and products. By using our services, you agree to be bound by these terms.

1. Services

ZenoCloud provides managed cloud hosting services including but not limited to web hosting, server management, and technical support.

2. Account Responsibilities

You are responsible for maintaining the security of your account and all activities that occur under your account.

3. Payment Terms

Services are billed according to the plan selected. Payment is due as specified in your service agreement.

Privacy Policy

Last updated: January 2026

Your privacy is important to us. This policy explains how we collect, use, and protect your personal information.

Information We Collect

We collect information you provide directly, such as when you create an account, contact support, or make a purchase.

How We Use Your Information

We use your information to provide and improve our services, communicate with you, and comply with legal obligations.

Acceptable Use Policy

This policy outlines the acceptable use of ZenoCloud services to ensure a safe and reliable experience for all customers.

Prohibited Activities

You may not use our services for any unlawful purpose, to send spam, to host malware, or to engage in activities that harm our infrastructure or other customers.

Service Level Agreement

ZenoCloud guarantees 99.99% uptime for all managed hosting services. Detailed SLA terms are available in your service agreement.