Frequently Asked Questions

ZenoCloud is a fully managed cloud hosting platform that provides fast, secure, and scalable hosting solutions for developers, e-commerce stores, and agencies.

We offer fully managed services with 24/7 expert support, optimized performance stacks for different platforms, and a focus on developer-centric tools and agency partnerships.

We offer a 30-day money-back guarantee on all plans. If you're not satisfied, we'll refund your payment in full.

We have data centers in North America, Europe, Asia, and Australia to ensure fast load times for your visitors worldwide.

Yes! Our managed plans include custom server configurations optimized for your specific application needs.

All plans include automated daily backups with 30-day retention. We also offer on-demand backups and point-in-time recovery.

We accept all major credit cards, PayPal, and bank transfers for annual plans.

Yes, you can change your plan at any time. Upgrades take effect immediately, and downgrades take effect at the start of your next billing cycle.

We offer a 30-day money-back guarantee for new accounts. After 30 days, refunds are provided on a prorated basis for annual plans.